"On average, service departments have the highest inbound and outbound calls in the dealership. Giving them the tools they need...

According to CallRevu, 42 percent of inbound service calls are never answered. How many of these missed calls are revenue...

Opportunities to take care of customers when they have a concern instead of letting that concern simmer and turn into anger. When...

CallRevu recognizes that the average dealership monitors over 500 monthly calls going to Service alone. Being able to track and...

One of the most obvious observations is that while we saw total national call volume tank in April, we’re seeing a steep increase...

Parts and service is your bread and butter to pull you through slow times. But how do you get more people into your shop, so your...