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The CallRevu Blog
Dealer Best Practices
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Featured Posts
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CallRevu Receives Rising Star Recognition by AWA Awards 2023
"On average, service departments have the highest inbound and outbound calls in the dealership. Giving them the tools they need...
by
Anthony Giagnacovo
in
Service Calls
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How Conversation Intelligence Increases Service Department Revenue
According to CallRevu, 42 percent of inbound service calls are never answered. How many of these missed calls are revenue...
by
Anthony Giagnacovo
in
Service Calls
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Understanding Inbound Call Data and How Service Can Capitalize on Missed Opportunities
Opportunities to take care of customers when they have a concern instead of letting that concern simmer and turn into anger. When...
by
Anthony Giagnacovo
in
Service Calls
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Growing Your Service Department, One Call At A Time
CallRevu recognizes that the average dealership monitors over 500 monthly calls going to Service alone. Being able to track and...
by
Anthony Giagnacovo
in
Service Calls
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Analyzing the Highs and Lows of Call Data During COVID-19
One of the most obvious observations is that while we saw total national call volume tank in April, we’re seeing a steep increase...
by
Cory Wright
in
Call Data
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2 Strategies to Bump Up Service Business
Parts and service is your bread and butter to pull you through slow times. But how do you get more people into your shop, so your...
by
Steven Laureys
in
Dealer Best Practices
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