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Making Connections
The CallRevu Blog
Dealer Best Practices
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Featured Posts
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CallRevu Selected for Second Year to General Motors Dealer Digital Solutions in-Market Retail Plus-Up Partner Program
"Providing advanced call monitoring, fixed operations, and virtual BDC solutions backed by artificial intelligence and machine...
by
Anthony Giagnacovo
in
Communication Intelligence
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CallRevu and Dealer Identity forge Strategic Partnership
"Combining the Dealer Identity platform with CallRevu, dealerships now have best-in-class telephony protection against spam...
by
Anthony Giagnacovo
in
Communication Intelligence
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CallRevu Launches ServiceVision to Maximize Customer Retention in Fixed-Operations
"With the ongoing inventory challenges and atypical vehicle pricing, service appointments are rising, causing a strain due to...
by
Anthony Giagnacovo
in
Communication Intelligence
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WeGotYourCalls and CallRevu Announce Partnership,Empowering Dealers to Drive Service Retention and Increase Profitability
Teaming up with CallRevu on our call center puts both companies in a strong position to help dealers drive service retention,...
by
Anthony Giagnacovo
in
Communication Intelligence
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Leveraging AI Technology to Humanize the Customer Experience
When you communicate well (and nurture) your customers in sales and service through ownership, it’s easier to re-engage them to...
by
Anthony Giagnacovo
in
Dealer Best Practices
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New Feature Announcement
At CallRevu, we’re all about making it easier to manage the phones. Now you have even more tools at your fingertips! We’ve...
by
Anthony Giagnacovo
in
Communication Intelligence
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The Gift that Keeps on Giving: Machine Learning and AI
In actuality, AI and machine learning use algorithms to identify patterns from complex data sets to help enhance the customer...
by
Tasha Willingham
in
AI
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Accelerating Change in the Automotive Industry
Dealers that are actively listening and using innovative communication intelligence technology are hearing that auto buyers don’t...
by
Anthony Giagnacovo
in
Customer Experience
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Don't Wait for a Crisis to Innovate
Leaders recognize that even with a vaccine on the horizon, we won’t be going back to the way things were before COVID-19, not for...
by
Anthony Giagnacovo
in
Car Sales
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Better Communications = Better Commerce
Unifying your communications is the key to unlocking powerful conversation analytics. Dealers who combine intelligent contact...
by
Anthony Giagnacovo
in
remote selling
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Delivering More Value to Drive More Sales
Our rich heritage of automotive experts and our sole focus on the automotive industry enables us to achieve unparalleled accuracy...
by
Anthony Giagnacovo
in
Call Analytics
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5 Ways to Leverage Tech to Improve Customers' Phone Experience in 2020
In business and our personal lives, data collection and analysis are becoming more and more a part of how we make decisions and...
by
Cory Wright
in
CRM
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