McGurren Consulting is a boutique sales process training company that helps companies become more efficient, productive, and...

Hi-TechMarketing is a worldwide digital consulting company focused on helping businesses increase sales and service profitability...

After many conversations with friends and advisors, and after an average of 14 hours online doing product and price...

CallRevu is proud of its heritage. We continue to focus on helping the automotive industry optimize marketing spend and increase...

Leaders recognize that even with a vaccine on the horizon, we won’t be going back to the way things were before COVID-19, not for...

Are you ready to talk training, training and more training? If you’ve ever engaged in a successful training program, you know...

Want to talk training? Not many people do. Want to talk about how you can improve your bottom line and make your business a...

On average, a sales rep trained with phone-call specific instruction will increase their appointment set rate by 30%. If that...

To train or not to train?  That is not the question. Especially when it comes to your phone calls. However, at CallRevu, we...

CallRevu gives dealers the chance to improve their numbers by offering a better customer experience and identifying missed...

Excellent customer service is a primary indicator of returning customers. In fact, Salesforce reports that “47% of customers say...

This year looks different than usual, but CallRevu wants to continue offering resources to make it easier for you.

We constantly listen with our advanced technology to customer interactions so we can learn what the key predictors are of...

There is also huge value in connecting each leg of your customers journey. For instance, a customer may begin on your website,...

CallRevu Chief Executive Officer, Anthony Giagnacovo, said, “We are always looking for ways to bring our customers more value and...

CallRevu thrives on feedback and what better way to learn than to go straight to the source. Over the past year, CallRevu has...

The rigid dichotomy that once separated humans and machines is beginning to vanish before our very eyes. The lines really begin...

The experience customers have during their appointment can be the difference between leaving your lot in a new vehicle, or just...

AI’s strength is finding patterns in what and how staff talks to customers then harnessing what works so insights can be...

Don't make the mistake of overlooking your MVP.  Training, tools, and incentives will help your receptionist succeed, so your...

Most consumers seek the path of least resistance. This means those who call you have likely already sought their answer elsewhere...

Call-handlers provide auto dealerships with multiple benefits. They increase car sales, resolve complaints, and move customers...

Think for a painful moment if you will, of your most recent customer satisfaction issue that grew to social media or impacted...