Understanding your lead attribution and determining which campaigns initiated the phone call to schedule a test drive, ask an...

Statista reports that online shopping exceeded $4.2 trillion in 2021. Now, consumers are looking to even buy cars remotely...

For many customers right now, vehicle service is top of mind. As reported by Cox Automotive, June vehicle sales are down 7.75%...

In the 2022 Global Automotive Consumer Study, Deloitte reports 75% of U.S. consumers prefer an in-person purchasing experience...

BDC reps, calling Internet leads should be able to connect to leads 60% of the time. This may not occur on the first attempt, but...

The goal for inbound calls is simple: Help your customer find you, get to know you, trust you, and ultimately spend money with...

CallRevu is proud of its heritage. We continue to focus on helping the automotive industry optimize marketing spend and increase...

On average, a sales rep trained with phone-call specific instruction will increase their appointment set rate by 30%. If that...

As a dealer, you have an opportunity to take advantage of the expanded interest in the new-car market. But, how can you go beyond...

The experience customers have on the call itself can be the deciding factor between visiting your dealership or hanging up and...

To have a fighting chance of setting appointments and closing new customers, you have to start every sales call armed with a plan...

Don't make the mistake of overlooking your MVP.  Training, tools, and incentives will help your receptionist succeed, so your...

I often meet with auto dealers of all sizes across the U.S., and what I’ve seen is that very few realize how many opportunities...

While the internet, mobile browsing, and social media have undoubtedly transformed the car sales scene, this doesn't mean that...

Most consumers seek the path of least resistance. This means those who call you have likely already sought their answer elsewhere...

Even experienced salespeople may not have the best phone skills. The magic they perform in person may not directly translate into...