When you communicate well (and nurture) your customers in sales and service through ownership, it’s easier to re-engage them to...

In actuality, AI and machine learning use algorithms to identify patterns from complex data sets to help enhance the customer...

Dealers that are actively listening and using innovative communication intelligence technology are hearing that auto buyers don’t...

Artificial Intelligence (AI) has earned a place in every industry. The most well-known is the technology industry where companies...

In business and our personal lives, data collection and analysis are becoming more and more a part of how we make decisions and...

AI’s strength is finding patterns in what and how staff talks to customers then harnessing what works so insights can be...