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CallRevu Selected for Second Year to General Motors Dealer Digital Solutions in-Market Retail Plus-Up Partner Program

"Providing advanced call monitoring, fixed operations, and virtual BDC solutions backed by artificial intelligence and machine...

by Anthony Giagnacovo

A Tool to Measure Your Auto Dealership's Marketing Spend

According to CallRevu, 42 percent of inbound service calls are never answered. How many of these missed calls are revenue...

by Anthony Giagnacovo

in Call Analytics

CallRevu and Dealer Identity forge Strategic Partnership

"Combining the Dealer Identity platform with CallRevu, dealerships now have best-in-class telephony protection against spam...

by Anthony Giagnacovo

How Conversation Intelligence Increases Service Department Revenue

According to CallRevu, 42 percent of inbound service calls are never answered. How many of these missed calls are revenue...

by Anthony Giagnacovo

Why Paid Time off Is Important

According to recent data, those employees who worked 55 hours a week were at a 13% greater risk of experiencing a heart attack or...

by Anthony Giagnacovo

Understanding Inbound Call Data and How Service Can Capitalize on Missed Opportunities

Opportunities to take care of customers when they have a concern instead of letting that concern simmer and turn into anger. When...

by Anthony Giagnacovo

The Importance of Information Technology for a Company’s Growth

Many CEOs understand the role of technology and how it is critical for driving revenue growth, customer engagement and retention...

by Anthony Giagnacovo

in Thought Leadership

CallRevu Launches ServiceVision to Maximize Customer Retention in Fixed-Operations

"With the ongoing inventory challenges and atypical vehicle pricing, service appointments are rising, causing a strain due to...

by Anthony Giagnacovo

Create a Silo Free Remote Workplace

Silos impact how your employees perceive the business, management and will impact the need to scale. When you have the...

by Anthony Giagnacovo

WeGotYourCalls and CallRevu Announce Partnership,Empowering Dealers to Drive Service Retention and Increase Profitability

Teaming up with CallRevu on our call center puts both companies in a strong position to help dealers drive service retention,...

by Anthony Giagnacovo

Preventing Spam

Only 25% of people will even answer a number they don’t recognize and that doesn’t even count the calls that scream their...

by Anthony Giagnacovo

Leveraging AI Technology to Humanize the Customer Experience

When you communicate well (and nurture) your customers in sales and service through ownership, it’s easier to re-engage them to...

by Anthony Giagnacovo

New Feature Announcement

At CallRevu, we’re all about making it easier to manage the phones. Now you have even more tools at your fingertips! We’ve...

by Anthony Giagnacovo

Convert your Calls to Proper MQLs for Marketing ROI Measurement

Understanding your lead attribution and determining which campaigns initiated the phone call to schedule a test drive, ask an...

by Anthony Giagnacovo

Beating the Remote Car Buying Craze with a Better Phone Experience

Statista reports that online shopping exceeded $4.2 trillion in 2021. Now, consumers are looking to even buy cars remotely...

by Anthony Giagnacovo

Service Is The Heart of Customer Retention

For many customers right now, vehicle service is top of mind. As reported by Cox Automotive, June vehicle sales are down 7.75%...

by Anthony Giagnacovo

Car Buying Habits Are Changing, But Phones Are Still Relevant

In the 2022 Global Automotive Consumer Study, Deloitte reports 75% of U.S. consumers prefer an in-person purchasing experience...

by Anthony Giagnacovo

Growing Your Service Department, One Call At A Time

CallRevu recognizes that the average dealership monitors over 500 monthly calls going to Service alone. Being able to track and...

by Anthony Giagnacovo

6 Tips for Recruiting Better Phone Talent in the Labor Shortage

When you consider that hiring for numbers versus hiring for talent equates to lost revenue, it becomes obvious that you need to...

by Anthony Giagnacovo

in Dealership Culture

How is the Ukraine Conflict Affecting the Automotive Industry?

Ukraine has a robust presence in the automotive supply industry. Recent projections from Bloomberg show that the crisis in...

by Anthony Giagnacovo

CallRevu Monetizes Digital Marketing with AI Technology

CallVision DNI enables Dealers to take the wheel of their digital commerce future.

by Anthony Giagnacovo

CallRevu and DealerSocket CRM forge Strategic Partnership

Click2Call feature now integrates with DealerSocket CRM

by Anthony Giagnacovo

CallRevu’s Trusted Dealer Caller Solution Ensures Customers Pick Up

Technology Verifies that Calls are NOT Robocallers or Spammers

by Anthony Giagnacovo

CallRevu Makes Call Monitoring Platform Accessible to All

ADA Compliant Tools & Content Supports Inclusivity at Automotive Retailers

by Anthony Giagnacovo

CallRevu is selected by Sonic Automotive for Call Monitoring, Analytics and Alerts

Deeper, richer insights with the Automotive Industry leader in Communication Intelligence.

by Anthony Giagnacovo

CallRevu is selected as Call Tracking Plus-Up Partner for GM iMR Program

More choice, more value, more impact

by Anthony Giagnacovo

CallRevu and DriveCentric forge Strategic Partnership

Unity is Power and Together We Deliver More – More Data, More Insights, More Value

by Anthony Giagnacovo

CallRevu Goes Live with Integration for GoTo Connect’s Cloud Phone Service

Deeper, richer insights with a rising player that is 100% VoIP and ROI driven.

by Anthony Giagnacovo

CallRevu Acquires CallSource’s Automotive Division

As a combined company, we are excited about the innovative and market-leading solutions we are creating together for the...

by Anthony Giagnacovo

Accelerating Change in the Automotive Industry

Dealers that are actively listening and using innovative communication intelligence technology are hearing that auto buyers don’t...

by Anthony Giagnacovo

in Customer Experience

CallRevu Innovation - From Humble Beginnings to a Proud Future

CallRevu is proud of its heritage. We continue to focus on helping the automotive industry optimize marketing spend and increase...

by Anthony Giagnacovo

in CSI

Don't Wait for a Crisis to Innovate

Leaders recognize that even with a vaccine on the horizon, we won’t be going back to the way things were before COVID-19, not for...

by Anthony Giagnacovo

in Car Sales

CallRevu Offers Opportunity to Boost New-Car Sales In A Remote Market

As a dealer, you have an opportunity to take advantage of the expanded interest in the new-car market. But, how can you go beyond...

by Anthony Giagnacovo

in Car Sales

Focus is the Way Forward

With this in mind, CallRevu has embraced a simple approach - FOCUS, on the automotive industry to move us forward. We invite you...

by Anthony Giagnacovo

in Customer Experience

Listen, Learn, Lead

We constantly listen with our advanced technology to customer interactions so we can learn what the key predictors are of...

by Anthony Giagnacovo

in Customer Experience

Better Communications = Better Commerce

Unifying your communications is the key to unlocking powerful conversation analytics. Dealers who combine intelligent contact...

by Anthony Giagnacovo

in remote selling

Delivering More Value to Drive More Sales

Our rich heritage of automotive experts and our sole focus on the automotive industry enables us to achieve unparalleled accuracy...

by Anthony Giagnacovo

in Call Analytics

A Message from Our CEO | COVID-19

This means CallRevu has gone virtual, embracing social distancing and working remotely, while making it seamless for all...

by Anthony Giagnacovo